Privacy & Confidentiality
How Valiant Support protects and manages personal information.
Valiant Support is committed to protecting the privacy, dignity and confidentiality of the people we support, our workers and other stakeholders. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We only collect personal information that is reasonably necessary for our operations, including to provide and manage services, respond to enquiries, and assess employment applications. This may include sensitive information, such as health or disability information, where it is necessary and appropriate.
Personal information is stored securely and access is limited to authorised persons. We take reasonable steps to protect information from misuse, interference, loss, and unauthorised access, modification or disclosure.
We are transparent about how personal information is collected, stored, used and disclosed. Individuals may request access to, or correction of, personal information we hold about them in accordance with applicable privacy requirements.
We only use or disclose personal information for the purpose for which it was collected, or where otherwise permitted or required by law. Where consent is required to share information with another person or organisation, we will obtain appropriate consent.
Everyone working with Valiant Support is responsible for respecting privacy and maintaining confidentiality.
Website analytics and cookies
Our website does not use third-party analytics, advertising cookies or cross-site tracking tools.
When you submit an enquiry, we collect only the information you choose to provide so we can assess whether our services are a good fit, respond to you and arrange a consultation. Enquiry details are recorded in our customer relationship management system (Zoho CRM), and consultations are scheduled using Zoho Bookings.
If you choose to receive emails from us, we may send them using Zoho Marketing Automation. You can unsubscribe at any time. We do not sell personal information.
For questions about privacy, confidentiality, or your personal information, please contact: